Question 1

What is Nuda?

Accepted Answer

Nuda is a small-batch, artisanal soap brand dedicated to creating high-quality, handcrafted soaps using gentle, skin-loving ingredients. Every bar is made with care, attention to detail, and a focus on simplicity and purity.

Question 2

Are your soaps handmade?

Accepted Answer

Yes! All Nuda soaps are handcrafted in small batches. This ensures freshness, quality, and consistency in every bar.

Question 3

Are your soaps suitable for sensitive skin?

Accepted Answer

Our soaps are formulated with gentle, nourishing ingredients and are suitable for most skin types. However, because everyone’s skin is different, we always recommend doing a patch test when trying a new product.

Question 4

How long does a bar of soap last?

Accepted Answer

This varies depending on frequency of use and storage, but most customers find a bar lasts 3–4 weeks with daily use. Keeping your soap dry between uses will help extend its lifespan.

Question 5

Do you accept returns?

Accepted Answer

Due to hygiene and safety reasons, Nuda does not accept returns or exchanges on any soap products. Your statutory rights remain protected in the event of a faulty or damaged item.

Question 6

How long does delivery take?

Accepted Answer

All orders are shipped via Royal Mail 2nd Class and typically arrive within 2–7 days. Orders are usually packed and dispatched the next working day.

Question 7

Do you ship internationally?

Accepted Answer

No, Nuda currently ships within the United Kingdom only. We are unable to ship to Northern Ireland due to cosmetic regulations.

Question 8

How do I contact customer support?

Accepted Answer

You can reach us anytime at nudasoapinfo@gmail.com. We aim to respond as quickly as possible and are always happy to help.

faq

Frequently asked questions